Web Support & Strategy
Set yourself up for success when you partner with Jelly Web Services and receive expert, in-house support and strategy for your website.
Web Support & Strategy
You’ve reached the pricing plans. Choose from one of our three plans or start your free 30 day trial risk-free.
Startup
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (3 hours/month)
- 24/7 Support Portal Access
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billed annually
Standard
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (6 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- –
- –
- –
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- –
- –
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billed annually
Pro
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (10 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- –
- –
- –
billed annually
Advanced
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (20 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- Advanced Security & Support
- Advanced Digital Consulting
- Site Speed Optimization
billed annually
Startup
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (3 hours/month)
- 24/7 Support Portal Access
- –
- –
- –
- –
- –
- –
- –
- –
- –
- –
billed monthly
Standard
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (6 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- –
- –
- –
- –
- –
- –
- –
billed monthly
Pro
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (10 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- –
- –
- –
billed monthly
Advanced
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (20 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- Advanced Security & Support
- Advanced Digital Consulting
- Site Speed Optimization
billed monthly
US-Based, Proactive and Effective Web Support and Strategy
It’s ‘Web Support’… On Steroids!
Website Support
Receive expert, in-house web support that is fast, responsive, and considers your site’s individual needs based on analytics and reports.
Website Security
Protect your website from cybersecurity threats and use security software that is easy-to-use, affordable, and responsive.
Website Accessibility
Elevate your website to be compliant, compatible, and accessible for all your customers on all of their devices.
Website Speed
Improve your website’s online experience through speed and performance and enjoy the benefits of increased online traffic and sales.
Analytics & Reports
Utilize industry-leading tools that will provide you with the analytics and reports necessary to see how your site is performing.
Online Tools
Update your website often with the latest tools and integrations that might better suit your business and its individual needs.
Conversion Rate Optimization
Listen to your constantly changing data and start implementing changes to your site using expert advice and begin seeing better results.
Online Strategy
Schedule a call with one of our US-based experts to discuss your website, how it’s currently performing, what areas it can improve, and how.
How It Works

Web Support
Do you run your business solely through an online site? Or, is your online site an important part of your business and crucial to improving profits? Then you need ongoing web support so you can ensure your website is never down and always operating at the highest level so you can maximize your profits.
Receive US-based, in-house web support that is available, fast, and has expert knowledge on everything you need to know about building, running, and maintaining a website. Our team members at Jelly Web Services can help you with all your site’s needs based on analytics, industry trends, and any specific requests you might have. Connect with our team today and begin receiving ongoing web support and a website that is always functional and increasing your profits.


Website Security
One malicious cyber attack can wipe out a small business. With cloud-based security platforms, we won’t let that happen. Our team of US-based experts here at Jelly Web Services utilize only top-of-the-line programs that allow us to give your website the ultimate protection.
Not only will our advanced security programs guard your website against malware, cyber hacks, and DDOS attacks, but they will also improve your UX and performance web speed. Don’t let cyberattacks slow you down, talk with our team today and start securing your business.
Website Accessibility
The internet has revolutionized how we do things. We can purchase any item, have food delivered to our doorsteps, and connect with people anywhere in the world. As we work towards a more inclusive future, let’s make sure we aren’t leaving anyone behind by making every website accessible.
Don’t know how to make your site accessible or even check if it already is? That’s what we’re here for. We will ensure your website is not only accessible but also meets the national legal compliance standards like WCAG, ADA, and EAA. Our programs and methods allow us to implement web accessibility in a business-friendly way from start to finish. So let’s work together to make sure your site is accessible for those who need it.


Site Speed
A slow site means slow business. You want your visitors browsing your site and products — not waiting for it to load! Research shows that if a site takes longer than 3 seconds to load 40% of visitors will give up and leave the site. Don’t lose customers over a fixable problem like slow web speed.
Our team of US-based and experienced professionals utilize top-of-the-line programs that allow our team members to take your website from snail speed to lightning-fast! Say goodbye to long wait times and hello to more sales when you improve your site’s speed and partner with Jelly Web Services.
Analytics and Reports
How can you know if your website is working the way it should if you don’t understand or have access to online analytics and reports? Data and numbers are how you provide evidence for what’s working and what’s not. You need effective and robust online analytics and reports that will provide you with everything you need to know about your website.
Gain access to industry-leading tools when you partner with Jelly Web Services and start knowing exactly how your website is performing in every category. Our team of in-house professionals can help you understand your numbers and offer you ways to fix them. Partner with us today and start understanding your website’s needs and capabilities.


Online Tool Support
In today’s world, there are new tools, integrations, and plugins being invented and released every day. Some of these new tools might be more appropriate and better equipped for your site and its features.
Our team of experts here at Jelly Web Services are always staying up to date on the latest tools so we can help you integrate them when you’re ready. If our team hasn’t heard of the tool you want to implement, we’ll do our research and use our overall expertise with online tools so we can still help you get it up and running. Speak with one of our team members today to learn more about tools and plugins that could benefit your site.
Conversion Rate Optimization
Your conversion rate optimization (CRO) is always changing, just like your business. You may think once your site is up and running the work is done, but unfortunately, that is just the beginning! In order to have an efficient and effective site you need to be constantly monitoring your site’s numbers like CRO, and making changes as necessary.
If you partner with Jelly Web Services, you can receive expert, US-based support that can help you analyze your site, recommend changes, and implement those changes. Our team is experienced in web support, performance, and design so we can provide you with the best results. Contact us today to start analyzing and discovering ways you can improve your site and produce a better, consistent CRO.


Online Strategy
An online website is an important part of a business and often the only way for the business to generate sales. A business website needs to be constantly operating at the highest level so customer satisfaction and sales can increase. If you have a business website, you need an online strategy created by someone who knows the ins and outs of running a website.
With our online strategy service you will speak directly with one of our in-house web experts that will help you go over your site, it’s performance, and how it can improve. Our team at Jelly Web Services is experienced in all things website and can cater to any of your needs. Connect with our team today and not only update your site, but upgrade it so it’s performing at its very best, so your business can perform at its very best.
Why Web Support & Strategy is Important
Building the foundation that your company needs to accelerate marketing and advertising growth!

Online Strategy
Schedule a call with one of our US-based experts to discuss your website, how it’s currently performing, what areas it can improve, and how.
Conversion Rate Optimization
Listen to your constantly changing data and start implementing changes to your site using expert advice and begin seeing better results.
Website Accessibility
Elevate your website to be compliant, compatible, and accessible for all your customers on all of their devices.
Website Support
Receive expert, in-house web support that is fast, responsive, and considers your site’s individual needs based on analytics and reports.
Web Support & Strategy Stats
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Why Thousands of Small Businesses Choose
Jelly Web Services






McCain Kennedy
SetFire Creative
Gail Owusu
Opoku Catering
Michelle Johnston
Coach MJ
Meet Your Web Support & Strategy Team
Don’t waste money on ads, pay-per-click, SEO, and driving traffic to your sight until you speak with one of our web support and strategy professionals here at Jelly Web Services. Our team can analyze your site using the top online tools and easily discover areas where your site can improve. When you partner with Jelly Web Services from the beginning, you can guarantee your site and business will be set up for success. We’ll make sure you have the necessary tools and plugins so you are optimizing your online traffic and increasing your SEO without wasting money by paying for ads and other services. Speak with a team member today and be on your way to online success and more money in your pocket.
Enterprise Web Support Solutions
Here at Jelly Web Services we can help your business whether you have 1 employee or 500+ employees. No matter the size of the business, our industry-leading online tools and team of US-based experts can help a business’s website run at advanced performance levels that are sure to increase SEO, traffic, engagement, and sales. Our team is ready to get you on your way to a better, more efficient site, so contact us today.
Helpful Web Support Resources
Web Support FAQs
What is the purpose of Website Support and Strategy?
What constitutes a minor website edit?
- Adjusting text or info
- Adjusting images or videos that are already included in the original design
- Adjusting colors or general styling
- Editing contact info
- Adding team members, bios, or portfolio pieces to features that already exist in original design
- Contact form edits and assistance
- Website backups
- Header and sub header edits and design
- Small branding changes
Anything beyond this list may be considered beyond a minor-edit and you would need to level up your Support and Strategy membership from Startup.
What are examples of non-minor edit requests?
- Designing or adding new custom pages to the website
- Adding or designing custom new features to the website
- Adding more than 5 blogs, team members, projects or content pieces to the website all at once
- Advanced IT support
- Integrating and/or working with any 3rd party software, CRM or plugin
Where can I learn more about additional Strategy and Support help?
Visit our web page below, where you can learn more about our various Support and Strategy memberships. Find the level that works best for you and sign up.
How long does it take for your team to complete a web support request?
Plan on 7 days for our team to review and complete your website request. We will send you an email if we need additional information in order to complete your request. We will also email you once your website request is complete.
If there is missing information or content, it is possible that the project timeline would be extended.
What is included in the higher levels of Support & Strategy? (Standard, Pro, Advanced)
The Startup Support and Strategy membership includes access to our support portal and minor edits and support requests. You can choose to sign up for higher levels to unlock integrations support, advanced analytics, CRM support, conversion rate optimization, website heat map reviews, monthly strategy video calls, and more.
Learn more and sign up here: https://bigredjelly.com/
Do web support hours transfer over to next month if I don't use them?
Using your hours is ultimately up to you on a month to month basis. If you don’t use them, we will not transfer your hours to next month.
If you need to upgrade to a higher package to get more support hours, please visit: bigredjelly.com/
Web Support & Strategy
You’ve reached the pricing plans. Choose from one of our three plans or start your free 30 day trial risk-free.
Startup
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (3 hours/month)
- 24/7 Support Portal Access
- –
- –
- –
- –
- –
- –
- –
- –
- –
- –
billed annually
Standard
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (6 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- –
- –
- –
- –
- –
- –
- –
billed annually
Pro
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (10 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- –
- –
- –
billed annually
Advanced
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (20 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- Advanced Security & Support
- Advanced Digital Consulting
- Site Speed Optimization
billed annually
Startup
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (3 hours/month)
- 24/7 Support Portal Access
- –
- –
- –
- –
- –
- –
- –
- –
- –
- –
billed monthly
Standard
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (6 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- –
- –
- –
- –
- –
- –
- –
billed monthly
Pro
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (10 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- –
- –
- –
billed monthly
Advanced
- Web Security
- Web Performance
- Web Backups
- Up-Time Monitoring
- Web Edits (20 hours/month)
- 24/7 Support Portal Access
- Smartlook Analytics
- SEO Audit
- Integrations Audit
- CRO Audit
- Accesibe
- Recurring Strategy Calls
- Branding Assistance
- Advanced Security & Support
- Advanced Digital Consulting
- Site Speed Optimization